Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, and protection of your information when you use our website (the “Service”). It also explains your privacy rights and how the law protects you.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

Words with initial capital letters have meanings defined in this Privacy Policy. These definitions apply whether the terms appear in singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

  • Company: Acta Consulting Ltd., located at 3 Edward Genov Str., Sofia, Bulgaria (referred to as “the Company”, “we”, “us”, or “our”).

  • Cookies: Small files placed on your computer or mobile device that contain details of your browsing history on our website.

  • Country: Bulgaria.

  • Device: Any device (computer, cellphone, digital tablet, etc.) that can access the Service.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed to facilitate the Service, provide services on our behalf, or assist in analyzing how the Service is used.

  • Usage Data: Data collected automatically from the use of the Service or its infrastructure (e.g., IP address, browser type, pages visited, and duration of visits).

  • Website: The Acta Consulting website, accessible from https://actaconsulting.eu.

  • You: The individual accessing or using the Service, or the company or legal entity on whose behalf such individual accesses or uses the Service.

2. Information We Collect

2.1 Personal Data

While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address

  • Other contact information

2.2 Usage Data

Usage Data is collected automatically when you use our Service. It may include information such as:

  • Your device’s IP address

  • Browser type and version

  • Pages of our Service visited

  • Time and date of your visit and time spent on pages

  • Unique device identifiers and diagnostic data

For mobile device access, we may collect additional information such as:

  • Mobile device type and unique ID

  • Mobile operating system

  • Mobile browser type

  • Other diagnostic data

2.3 Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as web beacons, tags, and scripts) to track activity on our Service and store certain information. These technologies help us improve and analyze our Service.

Types of Cookies We Use:

  • Necessary/Essential Cookies
    Type: Session Cookies
    Purpose: These cookies are essential to provide you with services available through the Website (e.g., user authentication and preventing fraudulent use).

  • Cookies Policy/Notice Acceptance Cookies
    Type: Persistent Cookies
    Purpose: These cookies record if you have accepted the use of cookies on the Website.

  • Functionality Cookies
    Type: Persistent Cookies
    Purpose: These cookies allow us to remember your choices (e.g., login details or language preference) to provide a more personal experience.

3. How We Use Your Personal Data

The Company may use your Personal Data for various purposes, including:

  • Provision and Maintenance of the Service:
    To provide, monitor, and maintain the Service.

  • Account Management:
    To manage your registration and provide access to different functionalities of the Service.

  • Contract Performance:
    To fulfill contracts for products, services, or other transactions entered into via the Service.

  • Communication:
    To contact you via email, phone, SMS, or push notifications regarding updates, security alerts, or information about our products and services.

  • Marketing:
    To send you news, special offers, and information about similar products or services, unless you opt out.

  • Request Management:
    To respond to and manage your requests.

  • Business Transfers:
    In connection with mergers, acquisitions, restructuring, or asset sales, your Personal Data may be transferred as part of the transaction.

  • Analysis and Improvement:
    For data analysis, to identify trends, and to evaluate and improve our Service, products, and marketing efforts.

4. Legal Bases for Processing (GDPR Compliance)

For users in the European Union, we process your Personal Data in accordance with the General Data Protection Regulation (GDPR). Our processing is based on the following legal grounds:

  • Consent:
    When you have provided explicit consent for processing your data.

  • Contractual Necessity:
    To perform a contract with you, such as providing the Service.

  • Legal Obligation:
    When required to comply with applicable laws or regulations.

  • Legitimate Interests:
    For purposes such as improving our Service and ensuring network and information security, provided these interests are not overridden by your rights.

5. Sharing Your Personal Data

We may share your Personal Data in the following circumstances:

  • With Service Providers:
    To monitor, analyze, and contact you regarding our Service.

  • For Business Transfers:
    In connection with any merger, sale of assets, financing, or acquisition of all or part of our business. We will notify you if your data becomes subject to a different Privacy Policy.

  • With Affiliates:
    With companies under common control with us. These affiliates will be required to honor this Privacy Policy.

  • With Business Partners:
    To offer you certain products, services, or promotions.

  • With Other Users:
    When you share personal information in public areas of the Service, it may be visible to other users and publicly distributed.

  • With Your Consent:
    For any other purpose with your explicit consent.

  • For Legal Requirements:
    When required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

6. Retention and Deletion of Your Personal Data

6.1 Retention

We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our policies.

Usage Data is generally retained for a shorter period unless needed for security or improvement purposes, or when legally required for a longer duration.

6.2 Deletion

You have the right to request the deletion of your Personal Data. You may also contact us to request access, correction, or deletion of your data. Please note that we may retain certain information when necessary for legal obligations.

7. International Data Transfers

Your information, including Personal Data, may be processed and stored in locations outside your jurisdiction. By using our Service, you consent to the transfer of your data to countries where data protection laws may differ. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Your Rights Under GDPR

If you are located in the European Union, you have certain rights under the GDPR, including:

  • Right to Access:
    Request access to the Personal Data we hold about you.

  • Right to Rectification:
    Request correction of inaccurate or incomplete data.

  • Right to Erasure:
    Request deletion of your Personal Data under certain conditions.

  • Right to Restrict Processing:
    Request that we restrict the processing of your Personal Data.

  • Right to Data Portability:
    Request transfer of your Personal Data to another organization.

  • Right to Object:
    Object to processing based on our legitimate interests, direct marketing, or for purposes of scientific/historical research or statistics.

  • Right to Withdraw Consent:
    Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details provided below.

9. Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our Service at your own risk.

11. Links to Other Websites

Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on this page and, where appropriate, by other communication methods (e.g., email). The changes will become effective as soon as they are posted, and the “Last Updated” date will reflect the update.

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